Frequently Asked Questions
Everything you need to know about your Vissla gear and orders.
How should I care for my Vissla wetsuit to ensure it lasts?
To extend the life of your wetsuit, always rinse it with fresh water after every session, hang it to dry in the shade on a wide-shouldered hanger, and avoid leaving it in a hot car or direct sunlight.
What is your return policy for surf gear and apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that wetsuits must be returned in their original packaging to prevent neoprene creasing.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your gear before your next surf trip.
Do Vissla products come with a warranty?
Yes, our wetsuits feature a 1-year warranty on all seams and a 1-year warranty on neoprene. Our apparel is covered against manufacturing defects for 90 days from the date of purchase.
How do I determine the right size for a wetsuit?
Wetsuits should fit like a second skin without restricting movement. We recommend consulting our detailed Size Guide, which uses height and weight measurements to help you find the perfect fit.
Are Vissla boardshorts made from sustainable materials?
Yes, many of our boardshorts are made from Upcycled Coconut husks and recycled polyester (Repreve), as part of our commitment to minimizing our environmental impact.